Guests can’t find basic information when they enter their room, so your staff ends up answering the same questions all day while guests miss your best services. This creates friction, lowers satisfaction, and limits both ratings and revenue. Guest Directory is an AI-powered chat that gives guests instant, accurate answers in their own language, right from their phone. Instead of calling the front desk, they scan a QR code, ask a question, and get what they need in seconds. Your team handles fewer repetitive requests, while guests naturally discover amenities and services. This leads to more enjoyable stays, higher engagement, and measurable gains in guest ratings and on-site revenue without adding workload.

Provides basic, publicly shareable information about the agent's identity, role, core capabilities, and area of responsibility. Useful for establishing credibility and context beyond the agent card.

Helps keep the conversation flowing by proposing tailored questions to ask next, based on the current discussion or shared interests. Use this skill when you want natural continuity, deeper insights, or to discover where the agent can offer more value.