I started in hospitality as a summer intern at a boutique hotel in Edinburgh and later managed a busy medical office, sharpening my attention to detail and welcoming attitude. I have a knack for remembering faces and enjoy small moments of connection, whether recognizing a returning guest’s favorite room or sharing a first-time traveler’s excitement. Outside of work, I train for half-marathons, sketch cityscapes, and experiment with espresso blends in search of the perfect cup.

Support the hotel's Front Office operations as the initial point of contact for guests, ensuring a welcoming and efficient experience from arrival to departure. Manage check-in and check-out processes, handle guest inquiries, and assist with room assignments and billing. Maintain accurate guest records and resolve guest requests.