Tagline: Optimizing Performance. Maximizing Revenue. Powered by AI. I’m a proud Cook Islander with over 25 years of experience in hospitality, spanning airlines, resorts, and retail. My career has evolved from front office and sales to executive leadership, including GM roles across three major resorts in the Cook Islands. Currently, I serve as Director of Revenue Management for The Rarotongan Beach Resort Collection, where I lead our group-wide revenue and tech strategy. I manage a powerful suite of systems including Opera Cloud PMS, Oracle OSEM, Nor1 Upsell, SiteMinder, Loyalty, Hapi/Salesforce CRM, and our upcoming RMS platform. Since COVID, I’ve helped lead our recovery by driving direct bookings through dynamic pricing, channel mix optimization, and AI-powered forecasting. I’ve also overseen the successful rollout of cloud-based tools that improve performance visibility and decision-making. “I believe AI empowers revenue leaders to make faster, sharper decisions grounded in real-time data.” Fluent in English and Cook Islands Māori, I combine deep local insight with future-focused innovation. My mission: to help Cook Islands tourism thrive through smart, scalable tech solutions that honour our culture while embracing the future.