Born in Rarotonga, Cook Islands, I have built a career in hospitality spanning more than 17 years, with deep expertise in reservations, team leadership, and resort operations. Today, I proudly serve as Resort Manager at Aitutaki Lagoon Private Island Resort, a role I stepped into in June 2019. Leading this 33-key property represents both a professional milestone and a personal dream, as Aitutaki has always been a destination close to my heart. Career Timeline • 2019 – Present Resort Manager, Aitutaki Lagoon Private Island Resort Oversee all aspects of operations, guest satisfaction, and team performance. This role allows me to combine operational leadership with guest-focused excellence, ensuring the property continues to deliver unforgettable experiences. • 2014 – 2019 Reservations Manager, The Rarotongan Beach Resort & Lagoonarium & Sanctuary Rarotonga-on-the-Beach Took on a larger leadership challenge by managing the reservations department across two resorts. Starting with a small team, I successfully built and structured the department into a strong, efficient unit capable of handling high-volume operations and delivering outstanding guest service. • 2008 – 2014 Reservations Manager, Aitutaki Lagoon Private Island Resort Began my hospitality journey here in reservations, where I set personal goals to strengthen repeat business and enhance the guest experience in weddings and group travel. By my fourth year, I had achieved measurable improvements in both areas, helping to position the resort as a preferred choice for these key markets. Why Aitutaki? One might ask, why Aitutaki? For me, the answer is simple: the view is absolutely breathtaking — almost unreal. It was this natural beauty that first sparked my enthusiasm to share Aitutaki with the world. With its untouched charm and the bluest, cleanest lagoons you could ever see, Aitutaki is not just a destination but an experience that deserves to be shared with every guest. Personal Note Throughout my career, I have remained passionate about creating unforgettable guest experiences, fostering repeat business, and building high-performing teams with island warmth and flair. Beyond the resort, I enjoy photography, capturing the vibrant cultures & colours, and island way of life landscapes of the Pacific. These passions continue to inspire my approach to hospitality: blending professionalism with a deep appreciation for the natural beauty and traditions of the Cook Islands.