I am an Assistant Professor (tenure-track) at the School of Hotel and Tourism Management, Hong Kong Polytechnic University. I serve as a Program Leader of the Master of Science (MSc) in International Tourism and Event Management (ITEM). I serve as a social media engagement officer at the Journal of Hospitality and Tourism Management and an assistant editor (of social media) at the Journal of Hospitality and Tourism Education. I am also a member of the necessary condition analysis (NCA) development team. I had both academic and industry experience - I served as a Senior Lecturer at the Asian Institute of Tourism, University of the Philippines; worked as a Tourism Planning Consultant on various projects; and co-founded a web development company (DINOFALLO) where I served as a Project Manager. I earned my PhD in Tourism and Hospitality this July 2024 after joining the Fox School of Business as a Temple Presidential Fellow in 2020. My research focuses on technology-mediated services/experiences, hospitality value management, as well as necessary causality and necessary condition analysis (NCA). I have published 10+ papers in leading journals including the International Journal of Hospitality Management and the Journal of Hospitality and Tourism Research. He has been recognized as a four-time best paper awardee/finalist at leading international conferences, including the 26th and 28th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism in 2021 and 2023.