Customizing Branding
Everything users see in Mobile Chat is configured from the inHotel Portal. No coding required.
Lisa
La Croix
Hi! How can I assist you today?
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Background imageAppearance
Profile pictureAppearance
NameAppearance
Accent colorTitle bar, send button, bubbles, links
GreetingBehavior
Input placeholderAppearance
| Setting | Where to find it in Portal | What it controls |
|---|---|---|
| Name | In Appearance section | The assistant's name, shown in the hero section |
| Profile picture | In Appearance section | The avatar in the hero section — also used as the browser favicon |
| Background image | In Appearance section | The hero banner behind the avatar |
| Accent color | In Appearance section | Applied to the title bar, send button, user message bubbles, and links in assistant responses |
| Input placeholder | In Appearance section | The hint text inside the message box (e.g., "Type here… | Tapez ici…") |
| Greeting | In Behavior section | The first message users see when they open the chat |
Changes you make in the portal take effect immediately. No redeployment needed.