Reservations Assistant
Let travelers and their AI agents drive direct bookings to your hotel around the clock.
Offer 24/7 availability to travelers and their AI agents, effortlessly answering questions, showcasing your hotel's unique strengths, and creating tailored offers in any language. Streamline reservation management across all channels, boosting direct bookings, elevating guest engagement, and freeing up valuable time for your team. Deliver a seamless, personalized experience that sets your hotel apart.
Meet the Reservations Assistant, your 24/7 AI partner for seamless, direct bookings.
- Engages travelers and their AI agents with instant, multilingual communication.
- Integrates with PMS and other hotel systems for relevant insights.
- Augments your contact form or email based workflows by AI.
- Easy self-service setup.
- Essentials are free, forever.
See how the assistant answers guest inquiries about directions, features, and amenities - in many languages.
- Assisting traveler AI agents directly with bookings, modifications, and special requests without human intervention.
- Dynamically managing booking channels based on projected volume, conversion, and cost of sales.
- Managing last-minute cancellations by reallocating rooms and contacting waitlisted guests.
Drive Effective Room Sales with Instant Knowledge Access
The assistant provides clear, accurate answers to reservation-related questions across all channels. It draws on your hotel's booking policies, procedures, and other information resources to ensure consistent and informed responses. To support confident selling and increase conversion, it applies best practices from top-performing reservation experts across the industry.
Hotel school lecturers, students, and industry thought leaders provide training content focused on industry best practices in Hotel Reservations. We use this knowledge to train the AI Reservations Assistant and make it available to all hoteliers through our multi-agent AI search platform.
You too can join the growing network of hospitality management experts, share your unique wisdom through inHotel Hub and create a positive impact on the industry. Learn more at Knowledge Experts.
Ready to overcome staffing challenges and effortlessly deliver highly personalized guest experiences?
Frequently Asked Questions
What makes the AI assistant special? Isn't it just yet another chatbot?
While our assistants and chatbots share a conversational interface, traditional chatbots are in many ways limited.
The hotel AI assistants have memory, execute tasks proactively, seek relevant information on the web, and continuously build a knowledge base of your operations.
With their unique personality, job description, and knowledge, they collaborate with your human team and other AI bots, and participate in cross-functional workflows. They are an extension of your human team that staff can use as trusted helpful partners, making their work life easier.
inHotel vs. ChatGPT / Claude / Gemini / Perplexity / Groq / DeepSeek
inHotel is designed for the hospitality industry, while general-purpose AI tools are trained on broad internet data.
Our overarching objective is to drive owner value. We integrate industry-specific knowledge, and align the entire workforce around shared business goals and hotel's ROI, whereas generic tools lack this specific operational context and prioritization.
Additionally, our pricing model is designed to be more cost-effective for an entire staff, allowing for wider collaboration.