IT Assistant
Your AI co-pilot in hotel tech management and support.
The IT Assistant is your partner in managing and optimizing hotel technology, ensuring smooth system operations. From selecting tech solutions to troubleshooting and maintaining data security, it supports your IT team every step of the way. By alleviating their workload and offering expert guidance on best practices and industry standards, it helps make well-informed technology decisions.
Meet the hotel IT Assistant, your expert guide for tech solutions and support.
- Combines the knowledge of a language model, web search, hospitality experts, and your teams' shared data.
- Adapts responses to your hotel's unique infrastructure, policies, standards, and business objectives.
- Integrates with hotel systems for relevant insights and to facilitate automation.
- Speaks your team's languages.
- Effortless self-service setup.
- Answering frequent staff questions with full awareness of your systems, policies, and SOPs.
- Running system audits and surfacing only the issues that matter.
- Automatically discovering new vendor technologies that match your environment’s needs.
Empower IT Team with Instant Knowledge Access
The assistant supports hotel IT teams by providing quick, reliable answers to internal system documentation, security policies, vendor standards, and configuration procedures. It also draws from industry best practices to help teams troubleshoot faster, maintain consistency, and make informed decisions in daily operations.
Hotel school lecturers, students, and industry thought leaders provide training content focused on industry best practices in IT Management. We use this knowledge to train the AI IT Assistant and make it available to all hoteliers through our multi-agent AI search platform.
You too can join the growing network of hospitality management experts, share your unique wisdom through inHotel Hub and create a positive impact on the industry. Learn more at Knowledge Experts.
Ready to experience the power of an AI-powered search tailored to the hospitality industry and your unique operations?
Frequently Asked Questions
What makes the AI assistant special? Isn't it just yet another chatbot?
While our assistants and chatbots share a conversational interface, traditional chatbots are in many ways limited.
inHotel AI assistants have memory, execute tasks proactively, seek relevant information on the web, and continuously build a knowledge base of your operations.
With their unique personality, job description, and knowledge, they collaborate with your human team and other AI bots, and participate in cross-functional workflows. They are an extension of your human team that staff can use as trusted helpful partners, making their work life easier.
inHotel vs. ChatGPT / Claude / Gemini / Perplexity / Groq / DeepSeek
inHotel is designed for the hospitality industry, while general-purpose AI tools are trained on broad internet data.
Our overarching objective is to drive owner value. We integrate industry-specific knowledge, and align the entire workforce around shared business goals and hotel's ROI, whereas generic tools lack this specific operational context and prioritization.
Additionally, our pricing model is designed to be more cost-effective for an entire staff, allowing for wider collaboration.