Staff Assistant
Your hotel AI search co-pilot.
Simplify your team's work with instant access to essential information for policies, operating procedures, guest inquiries, strategic decisions, or professional growth, perfectly tailored to your hotel.
Meet the hotel Staff Assistant, your team's go-to resource for answers.
- Combines the knowledge of a language model, web search, hospitality experts, and your teams' shared data.
- Adapts responses to your hotel's unique setup, concept, and business objectives.
- Compliance guide (code of conduct, GDPR, CSRD, PCI DSS, etc.)
- Speaks your employees' languages.
- Effortless self-service setup.
- Essentials are free, forever.
- Proposing SOP updates based on guest and staff feedback, or trending industry best practice recommendations.
- Notifying employees on policy changes in real time, explaining the updates, and tracking acknowledgments automatically.
- Automating approvals for routine employee requests such as ordering uniforms, office supplies, or training materials.
Empower Staff with Instant Knowledge Access
The Staff Assistant provides foundational knowledge, empowering both hoteliers and their role-specific AI assistants across all teams and shifts with instant access to policy and SOP answers, ensuring operational insights and compliance. By automatically filling gaps with expert-curated best practices, it minimizes manual creation, frees managers from interruptions, lowers legal risks, and ultimately ensures smooth service flow for consistently high-quality guest experiences.
Strengthen Privacy Compliance with Reduced Training Effort
The AI Staff Assistant embeds GDPR best practices directly into daily tasks, offering real-time, role-specific guidance to staff. It proactively flags potential privacy risks and suggests compliant actions, eliminating the need for extensive refresher courses. By incorporating compliance checks into every workflow, it ensures stronger adherence with far less formal training.
Hotel school lecturers, students, and industry thought leaders provide training content focused on industry best practices in Hotel Management. We use this knowledge to train the AI Staff Assistant and make it available to all hoteliers through our multi-agent AI search platform.
You too can join the growing network of hospitality management experts, share your unique wisdom through inHotel Hub and create a positive impact on the industry. Learn more at Knowledge Experts.
Ready to experience the power of an AI-powered search tailored to the hospitality industry and your unique operations?
Frequently Asked Questions
What makes the AI assistant special? Isn't it just yet another chatbot?
While our assistants and chatbots share a conversational interface, traditional chatbots developed before 2024 are in many ways limited.
The hotel AI assistants have memory, execute tasks proactively, seek relevant information on the web, and continuously build a knowledge base of your operations.
With their unique personality, job description, and knowledge, they collaborate with your human team and other AI bots, and participate in cross-functional workflows. They are an extension of your human team that staff can use as trusted helpful partners, making their work life easier.
Are AI assistant's responses always perfectly natural and free-flowing?
While we strive for our assistants to be indistinguishable from human conversations in a wide range of languages, it's important to remember that like any language learner, they improve with data and experience.
Our AI is constantly learning and evolving towards holding natural interactions. Hotel-curated Q&As and your human feedback (up/down votes) are a tremendously powerful mechanism for quality improvements.
To guarantee quality, we'll use relevant benchmarks, analyze performance, and continuously upgrade the AI engine as even more intelligent language models become available.