GM Assistant
Your Executive Team's AI Companion.
Get real-time insights and expert support for strategic initiatives, operational excellence, and resource optimization. Leverage data-driven recommendations to enhance performance and align daily operations with long-term goals, ensuring consistent success across all departments.
Meet the hotel GM Assistant, your executive team's resource for answers.
- Combines the knowledge of a language model, web search, hospitality experts, and your teams' shared data.
- Adapts responses to your hotel's unique setup, concept, and business objectives.
- Integrates with PMS and other hotel systems for relevant insights.
- Speaks your team's languages.
- Effortless self-service setup.
- Preparing owner reports with live financial, operational, and guest satisfaction data, ready for monthly review.
- Monitoring guest feedback in real time and triggering service recovery actions for dissatisfied guests.
- Recommending training modules to department heads based on staff performance trends and guest feedback.
Empower the GM with Instant Knowledge Access
The assistant supports general managers and executive teams by providing quick, reliable answers on internal policies, processes, strategic plans, and brand standards. It connects property-specific knowledge with industry best practices and expert-contributed insights, helping hoteliers navigate complex situations with clarity and consistency.
Hotel school lecturers, students, and industry thought leaders provide training content focused on industry best practices in General Management. We use this knowledge to train the AI GM Assistant and make it available to all hoteliers through our multi-agent AI search platform.
You too can join the growing network of hospitality management experts, share your unique wisdom through inHotel Hub and create a positive impact on the industry. Learn more at Knowledge Experts.
Ready to experience the power of an AI-powered search tailored to the hospitality industry and your unique operations?
Frequently Asked Questions
What makes the AI assistant special? Isn't it just yet another chatbot?
While our assistants and chatbots share a conversational interface, traditional chatbots developed before 2024 are in many ways limited.
The hotel AI assistants have memory, execute tasks proactively, seek relevant information on the web, and continuously build a knowledge base of your operations.
With their unique personality, job description, and knowledge, they collaborate with your human team and other AI bots, and participate in cross-functional workflows. They are an extension of your human team that staff can use as trusted helpful partners, making their work life easier.
Are AI assistant's responses always perfectly natural and free-flowing?
While we strive for our assistants to be indistinguishable from human conversations in a wide range of languages, it's important to remember that like any language learner, they improve with data and experience.
Our AI is constantly learning and evolving towards holding natural interactions. Hotel-curated Q&As and your human feedback (up/down votes) are a tremendously powerful mechanism for quality improvements.
To guarantee quality, we'll use relevant benchmarks, analyze performance, and continuously upgrade the AI engine as even more intelligent language models become available.