Hotel AI Assistants

Empower your team, delight your guests, automate the rest.

Hotel staff gold - ai-empowered operations black

Constant juggling - delighting guests, supporting staff, and keeping operations running around the clock. That's the reality of managing a hotel, and it often takes a toll.

We understand. In fact, we built inhotel.io because we've been there ourselves. That's why we're so passionate about creating a new generation of AI-powered virtual assistants specifically for the hospitality industry.

These agents seamlessly collaborate with your staff; handling repetitive tasks and offering smart support. They learn to become a knowledge base of your property, simplifying training and unlocking opportunities for your team.

Imagine your employees relaxed and empowered, creating incredible guest experiences that drive long-term success.

Made with 💛 by hoteliers and technology enthusiasts just for you! Let's build a thriving future in hospitality together.

Ready to unlock the power of collaborative AI for your hotel?

inhotel.io logo grey
icon
inhotel.io logo grey
icon
inhotel.io logo grey
icon
inhotel.io logo grey
icon
inhotel.io logo grey
icon
inhotel.io logo grey
icon
inhotel.io logo grey
icon
inhotel.io logo grey
icon
inhotel.io logo grey
icon

Guest Relations Assistant

Overwhelmed by guest inquiries? Struggling to keep up with 24/7 communication and instant response expectations? You're not alone. Over 50% of guests demand instant answers, 33% abandon hotels due to poor customer support, while a positive experience is 10 times more likely to make them loyal advocates and increase conversions by 25%. Meeting these expectations, however, is hard with constrained staff.

Your Guest Relations AI Assistant delivers the desired experience, pressure-free.

Guest Relations avatar yellow
  • It augments your contact form / email workflow, ensuring a smooth transition.
  • Effortless self-service setup.
  • Essentials free, forever.

The assistant contextually adjusts its behavior as it interacts with:

Guest Relations Assistant static demo chat widget image
Powered by your website content, FAQs, and hotel directory, the multilingual assistant personalizes guest experiences and answers inquiries, leading to increased satisfaction and direct sales.
Guest Relations Assistant static demo staff chat widget image
Leveraging its insights from guest conversations, the assistant goes beyond status updates by facilitating brainstorming sessions with your team to identify improvement opportunities.
Guest Relations API
The assistant offers APIs that enable its real-time collaboration with other AI agents and various hotel systems, leveraging their unique capabilities for AI-augmented guest service.
Imagine:
  • Dynamic pricing: Negotiate rates, guided by the AI Revenue Assistant's market, competitor, and PMS data.
  • Trust recovery: Respond to complaints by leveraging the F&B AI Assistant's "surprise & delight" suggestions.
  • Proactive reporting: Share guest insights with the GM Assistant for decision-making in morning meetings.
  • Continuously learning from feedback and industry peers, ensuring your guest service stays ahead of the curve.

The Guest Relations Assistant's key responsibilities, by default, include:

  • Personalize guest experiences

  • Handle inquiries and requests

  • Manage complaints

  • Upsell and cross-sell

As the assistant matures, you will have the ability to customize its job description and performance objectives to better fit the specific needs of your hotel operation.

The current skills are similar to those of other smart hotel chatbots.

Always available answers: Provides guests the 24/7, instant response times they expect directly on your website.

Breaks down language barriers: Your AI Assistant speaks your guests' language, building trust and satisfaction.

Knowledgeable and adaptable: Trained on your website content, FAQs, and other insights, your assistant learns from every interaction with guests and staff, and adapts its behavior to your objectives.

Your team's companion: AI proactively whispers insights from its guest interactions, and brainstorms improvement opportunities.

This is just the beginning. Imagine your assistant seamlessly integrating with your team, automating tedious tasks, championing industry best practices, or facilitating rate negotiations and personalization requests.

Onboard your assistant in three simple steps.

1

Reflect your style

Choose colors, placement, and behavior to match your hotel’s personality.

arrow head neutral 400
2

Feed your wisdom

Point to your website, FAQs, and manuals for smart and aligned responses.

arrow head neutral 400
3

Say hello to guests

Pop the widget on your website in one easy step and let the magic begin.

With flexible plans, you can enjoy all the essentials for free and grow as your needs evolve.

Guest Relations Assistant

Overview

Feeling overwhelmed by guest inquiries? Struggling to keep up with 24/7 communication and instant response expectations? You're not alone. 40-60% of guests demand instant answers, 33% abandon hotels due to poor communication, while a positive experience is 10 times more likely to make them loyal advocates and increase conversions by 25%. Meeting these expectations, however, is hard with overwhelmed staff.

Your Guest Relations AI Assistant is here to take the pressure off.

Current skills icon

Key responsibilities

  • Personalize guest experiences

  • Handle inquiries and requests

  • Manage complaints

  • Upsell and cross-sell

Current skills icon

Current skills

  • Always available answers

    Give guests the 24/7, instant response times they crave with AI answering FAQs and simple questions directly on your website.

  • Hotel expert

    Powered by best practice guidelines, your website content and expert insights, it's a walking encyclopedia of your hotel. It learns from every interaction, anticipating needs and exceeding expectations.

  • Seamlessly helpful

    No more communication barriers. Your AI Assistant speaks your guests' language, building trust and satisfaction.

  • Your team's superpower

    Free your staff from repetitive tasks and empower them to focus on what truly matters. The assistant handles 90% of guest inquiries, leaving your team to create memorable experiences.

This is just the beginning. Email and social media connectors are coming soon, along with exciting features like complaint resolution and upsells.

Onboarding

Onboard your assistant in three simple steps. And with flexible plans, you can start for free and grow as your needs evolve.

1

1. Reflect your style

Choose colors, placement, and greeting to match your hotel’s personality.

arrow head neutral 400
2

2. Feed your wisdom

Point to your website, FAQs, and manuals for smart responses

arrow head neutral 400
3

3. Say hello to guests

Pop the widget on your website in one easy step and let the magic begin.

Onboarding

Onboard your assistant in three simple steps. And with flexible plans, you can start for free and grow as your needs evolve.

Upload Your Data - GPT X Webflow Template

1. Reflect your style

Choose colors, placement, and greeting to match your hotel’s personality.

Automated Annotation - GPT X Webflow Template

2. Feed your wisdom

Point to your website, FAQs, and manuals for smart responses

Get Results - GPT X Webflow Template

3. Say hello to guests

Pop the widget on your website in one easy step and let the magic begin.

Onboarding icon
Food & Beverage
Food & Beverage
Housekeeping
Housekeeping
Revenue
Revenue
Sales
Sales
Training
Training

Specialized for Success: Hotel's AI Dream Team

The Guest Relations Assistant is just the beginning. Several other roles could benefit from an intelligent companion (also known as AI agent) that streamlines routine tasks, shares knowledge, offers suggestions, and collaborates seamlessly with your team and other AI companions and bots that you, your guests and business partners will deploy. Whether you're passionate about creating unforgettable guest experiences, maximizing revenue, or boosting your career, an effective AI teammate can supercharge your efforts.

You can directly influence which AI assistant we develop next. Tell us what repetitive or overly complex task you wish an AI assistant could handle, and help us make your work life easier.