Empowering Hotel IT Pros with AI Agents
Turn your hard-won hotel IT expertise into scalable, AI-driven assistants you own, control, and monetize.
Overview
You are the unsung heroes of hospitality, always on call, troubleshooting at midnight, racing to resolve guest Wi-Fi outages before breakfast service, and keeping PMS systems humming around the clock. Under-resourced and under-appreciated, you have mastered endless improvisation. At inHotel, we believe it is time to turbocharge your ingenuity with AI agents built by and for Hotel IT professionals.
My Journey in Your Shoes
I’m Jan Popovic and I have walked your path for more than a decade. I began on the ground floor, supporting front-desk terminals and user PCs. Then I moved into corporate roles, crafting network and security standards and running central IT for global hotel brands. Later, I took those skills into big tech and learned even more about scaling, automation, and innovation. Every step of that journey reinforced one truth: no one knows hotel IT like you do.
Why Agentic & Open-Source
Large tech corporations take your hard-won insights, average them into a generic model, and sell those results back to your executives at a premium. That leaves you with little control and no ownership. With open-source agentic technology where multiple agents handle specialized tasks you and your team become the architects:
- Train and evolve each assistant with your hotel-tech expertise
- Maintain full ownership of your intellectual property
- Scale your know-how across multiple properties without centralizing control
- Reclaim your time by automating repetitive tasks
- Earn extra income by licensing your custom agents to industry peers
Join the inHotel AI IT Assistant Program
We are building an AI-powered Hotel IT Assistant (a collection of agents) that learn from your wisdom and adapt to your unique environment. If you are a passionate IT professional—in operations, education, or as a tooling vendor—and you are ready to fundamentally revamp how hospitality technology is managed, we want you on board.
How to Get Involved
Sign up as a Knowledge Expert by June 30, 2025. I will share our draft program and work with you to tailor every feature to your needs.
Frequently Asked Questions
How can I implement AI agents for hotel IT management?
Start by embracing AI for search. It does not require any setup but already provides access to cutting-edge agentic capabilities. inHotel (https://inhotel.io) aggregates hospitality-related knowledge and offers a generative search interface for easy access to comprehensive industry information. Next, implement inHotel Assistants for various hotel roles. These assistants are powered by agents and make acquisition and use seamless. You can train each agent on your own documentation, SOPs, and policies to tailor it to your property’s unique environment. The assistants instantly retrieve both your property’s and industry best practices or execute preconfigured workflows. inHotel’s AI Persona feature also lets you train a personal agent. Deploy any of the agents in a controlled setting, collect user feedback via the search interface, refine their knowledge base, and gradually scale across locations. This approach ensures your AI assistants remain practical and continuously improve through real-world use.
Can I get a free AI-driven hospitality IT assistant?
Yes. The early-stage inHotel IT Assistant pilot offers deeply discounted access in exchange for feedback. By joining as a Knowledge Expert, you gain free access to AI assistants during the development phase. In return, your insights help improve agent performance, and you lock in favorable pricing when the solution officially launches.
Why use open-source technology for hotel IT agents?
Open-source solutions give you complete transparency, full customization, and zero vendor lock-in. You can inspect and modify agent code, ensure compliance with your security and privacy policies, and share improvements with the community. This model preserves your intellectual property rights, reduces licensing costs, and fosters collaborative innovation among hospitality IT professionals.
Is it secure to use AI agents in hotel IT?
Properly deployed agents can meet or exceed enterprise security standards. Run agents in isolated containers or virtual environments, enforce role-based access controls on data and actions, and require signed components to prevent tampering. Regularly audit agent logs and workflows, and integrate automated compliance checks. These measures ensure that AI assistants operate safely within your existing security framework.
Do AI agents threaten hotel IT jobs?
AI agents typically automate routine, low-value tasks, freeing IT staff to focus on strategic projects, complex troubleshooting, and professional development. inHotel’s AI Assistant (https://www.inhotel.io/assistants/it) takes this further by letting you create your own twin agent. You train it on your unique expertise, maintain full ownership of that intellectual property, and scale it across multiple properties. As other hotels license your expertise, you earn revenue, turning your know-how into a profitable asset rather than risking job displacement.
