inHotel Travel Agent Learns to Play Golf With Fairways of Eden
Fairways of Eden becomes the first to adopt the inHotel Travel Agent assistant, combining world-class golf travel in Thailand with thoughtful AI-driven planning rooted in shared values, personalized service, and future-ready workflows.
We’re excited to share that Fairways of Eden is the very first customer of our new AI-powered Travel Agent assistant, and we couldn’t have asked for a better partner to tee off with.
Based in Thailand, Fairways of Eden designs golf holidays that go far beyond the game. Their mission is to turn each trip into a meaningful experience filled with connection, reflection, and discovery. Whether it’s sharing laughs with friends on stunning fairways or finding quiet moments in the beauty of Southeast Asia, they’ve redefined what a golf vacation can be.
At inHotel, we’re proud to support travel planners like Fairways of Eden who put people and purpose at the center of their work. We designed our AI Travel Agent to thoughtfully guide travelers through choosing the right destination from the curated golf packages offered by Fairways of Eden. From the very start, we’ve embedded into the assistant’s job description and expertise the ability to understand the fine details of a traveler’s preferences and match those with the unique character of each destination, including both the hotel and the golf course experience.
We also share Fairways of Eden’s passion for highly optimized user journeys and well-designed workflows. Since our Travel Agent is built on agentic technology, we’re especially excited about its future evolution, including its integration into larger end-to-end workflows through APIs, helping deliver even more intelligent, automated, and personalized travel planning.
From the very first conversation, our interactions with Robert Müller and Charles Christmann felt more like a partnership than a customer-provider relationship. They’ve been a joy to work with: insightful, curious, focused on quality, and always generous with their feedback. Speaking personally, I’m very happy with the friendly relationship we’ve built, and I’m looking forward to what we’ll achieve together next.
We’re proud to support Fairways of Eden as they continue creating extraordinary golf experiences in Thailand, now with a little help from AI.
Jan, co-founder of inHotel
Frequently Asked Questions
How can I plan a customized golf vacation in Thailand?
Fairways of Eden (https://www.fairwaysofeden.com) agency specializes in curating golf vacation packages in Thailand. Begin by defining your preferences (course difficulty, hotel amenities, travel dates, group size, and budget), plus any cultural or wellness interests. Fairways of Eden uses an advanced Travel Agent AI assistant from inHotel to perfectly match your criteria to the shortlisted Thai courses and resorts. Review suggested itineraries (tee times, lodging, excursions), tweak as needed, and book. The Golf AI Travel Agent ensures you get the best experience at the right rate.
Can I get free access to an AI-driven golf vacation planner?
Yes: inHotel offers a free AI Travel Agent. It’s a powerful, customizable AI agent that golf travel agencies can expose to trip planners for seamless itinerary design and optimization, assisting with selecting the perfect package, providing real-time tips, and offering personalized recommendations. The assisted planning ultimately leads to higher satisfaction and conversion rates.
What is the best AI chatbot or agent for golf travel agencies?
inHotel’s AI Travel Agent delivers the best experience for golf travel agencies like Fairways of Eden. It offers deep integration of curated golf packages and intelligently matches traveler preferences, such as course difficulty, hotel amenities, and group dynamics, to the available courses and resorts. The agent provides personalized recommendations that increase conversions, and its behavior can be highly customized to suit each agency’s brand voice and workflows. It is powered by agentic AI technology, is multilingual, is capable of autonomous decision making, and can be accessed through traveler chat and API interfaces. It can be integrated into any website, making it the ideal choice for all kinds of golf OTAs.
How does AI match traveler preferences to the best golf course and hotel combinations?
The AI Travel Agent begins by collecting traveler inputs such as preferred course difficulty, hotel amenities, travel dates, group size, budget, and any cultural or wellness interests and converts them into quantifiable criteria. It evaluates each curated package by scoring features such as course layout, on-site facilities, accommodation quality, and nearby attractions against those criteria. By ranking the highest-scoring combinations, the agent presents the top matches. For integrated hotels and golf courses, it continuously updates recommendations based on real-time availability, tee times, and dynamic pricing, ensuring golfers receive a tailored itinerary that aligns precisely with their preferences.
Why might someone be skeptical about using AI for planning a meaningful golf experience?
Some travelers worry that AI lacks the human intuition needed to craft genuine, emotionally resonant experiences, such as uncovering hidden local gems or empathizing with a group’s unique dynamics. They may fear an algorithm will prioritize efficiency over authentic cultural connections. However, inHotel’s Travel Agent is designed to embed values of connection, reflection, and discovery into its decision criteria. By partnering with experts at Fairways of Eden, the AI combines data-driven precision with curated local insights, ensuring each itinerary retains personal touches and meaningful moments that go beyond automated suggestions.
