Is Your Hotel GDPR-Ready? Lessons from Marriott

In 2018, Marriott faced a massive data breach affecting 339 million guest records, resulting in a hefty GDPR fine of $130 million.Although the penalty was later reduced to $24 million, the incident underscores a critical question for all hoteliers:

• Are you protecting your guest data better than Marriott?
• Can your business sustain potential brand reputation damage and GDPR fines?
• How much are you currently spending on legal advice to ensure compliance?

Soon, hoteliers will be able to engage an AI consultant specifically designed to advise on hospitality-related GDPR topics. Whether you need deep, on-subject consultancy or your team has seemingly unrelated day-to-day questions like "How do I share a guest's arrival date with a tour operator?" (in any language), the AI assistant ensures that everyone's actions remain compliant without compromising data security.

👉 Follow InHotel on LinkedIn to get notified when our upcoming hospitality-tailored AI Staff Assistant, trained on GDPR guidelines and best practices, becomes available.

👉 Hospitality GDPR Experts looking to augment your consulting business with AI? Sign up here: https://www.inhotel.io/for/consultants.